Last updated: May 20, 2026
Launch status
Run With Me Seoul is preparing for paid bookings. This policy is written for the planned website, contact form, booking flow, customer photos, optional marketing, and future route packs. Final business registration details, processor names and Korean-language disclosures will be added before paid checkout opens.
Who is responsible
Run With Me Seoul is an owner-led guided running business in Seoul, South Korea, operated by Quintin Willekens. Until the business registration is finalized, the legal business name, business registration number, registered address and phone number are pending.
For privacy questions, use the contact method on the contact page. A dedicated business email will be added before paid bookings go live.
Information collected
I collect only the information needed to answer inquiries, plan a safe run, provide the service, handle payments and refunds, and improve the website.
| Context | Information | Purpose |
|---|---|---|
| Inquiry | Name, email, message, dates, running preferences | Respond to the inquiry and suggest a suitable run |
| Booking | Name, email, phone, session date/time, group size, route, pace | Confirm, schedule and provide the run |
| Safety notes | Optional injury, accessibility or emergency-contact information | Plan the run safely and respond to incidents |
| Payment/refund | Payment reference, amount, receipt and refund status | Process payment, refunds, accounting and transaction records |
| Photos | Optional photos, video, testimonials and release choices | Private delivery to you or marketing use only if separately allowed |
| Marketing | Email or phone plus consent source and timestamp | Send optional updates only when you opt in |
| Website/cookies | Cookie choice, page events, device/browser data, approximate location | Run the site, remember choices and measure usage if allowed |
| Route-pack buyers | Name, email, payment reference, download access logs | Deliver digital products, support customers and preserve transaction records |
How information is used
- To reply to your message or booking request.
- To recommend a safe route, pace and meeting point.
- To confirm, deliver, reschedule or cancel a run.
- To process payments, receipts, refunds and accounting records.
- To send photos privately when you ask for them.
- To publish photos or testimonials only with separate marketing-use permission.
- To send marketing messages only when you opt in.
- To protect the site, prevent abuse and understand site performance.
Retention and deletion
- Inquiry records with no booking: usually deleted after 1 year of no further contact.
- Booking, payment, cancellation and refund records: kept as needed for Korean transaction, tax and dispute records, generally up to 5 years.
- Consumer complaint or dispute records: generally kept up to 3 years.
- Optional health, accessibility and emergency-contact notes: deleted 30 days after the run unless needed for an incident or dispute.
- Private customer photo delivery copies: deleted after delivery or within 30 days unless you ask otherwise.
- Marketing subscriptions: kept until unsubscribe, with minimal suppression records retained to respect opt-outs.
- Raw analytics data: kept for the shortest practical period, targeted at 14 months or less.
Vendors, outsourcing and overseas processing
The site may use vendors for hosting, email, payment, booking, analytics and marketing. Some vendors may process information outside Korea.
| Vendor | Role | Country | Status |
|---|---|---|---|
| Cloudflare | Hosting, CDN, DNS and security | United States / global infrastructure | Active |
| Resend | Contact-form email delivery | United States / global infrastructure | Planned / env setup pending |
| Google Workspace | Business email and documents | United States / global infrastructure | Planned |
| Google Analytics 4 | Optional analytics | United States / global infrastructure | Optional; consent-gated |
| Microsoft Clarity | Optional analytics/session insight | United States / global infrastructure | Optional; consent-gated |
| Payment provider | Payment, receipts and refunds | TBD | Not selected |
This policy will be updated before paid launch with final payment-provider and booking-provider details.
Your rights
Subject to Korean law, you may ask to access, correct, delete or stop processing of your personal information, or withdraw optional consent such as marketing or photo-use consent.
I may need to verify your identity before acting on a request. Some transaction records may need to be retained for legal, tax, accounting or dispute reasons even after a deletion request.
Privacy contact
Use the contact page for now. A dedicated business email, privacy contact and business registration details will be added before paid bookings open.